Cold Email Outreach & Privacy Policy

Last Updated: May 2025

This section explains how Pragma Market Research and Consulting ("Pragma," "we," "us," or "our") collects, uses, and protects personal data in connection with our outbound email outreach activities. If you have received a cold email from us, this section applies to you.

Data Controller: Pragma Market Research and Consulting, Pune, Maharashtra, India. For all data-related queries, contact: sales@pragmamarketresearch.com | +1 425 380 5813.

How We Obtained Your Contact Information

We source contact information — including your name, business email address, job title, and company name — from publicly available professional sources such as LinkedIn, company websites, industry directories, and other legitimate B2B data providers. We use Apollo.io as our primary prospecting and contact data platform. Apollo.io is GDPR-compliant and sources data from publicly available and professionally declared channels. We do not purchase personal data from unauthorized or non-compliant sources.

Why We Are Contacting You

We reach out to business professionals who, based on their role or industry, may have a genuine interest in our market research, business consulting, or syndicated research services. Our legal basis for processing your data varies by region:

• EU / EEA (GDPR): Legitimate interest (Article 6(1)(f)) — we have assessed that our outreach is relevant to your professional role and does not override your rights and freedoms.
• USA (CAN-SPAM Act): Permitted commercial email to business addresses with a clear opt-out mechanism provided in every message.
• Canada (CASL): We rely on implied consent where your business contact information is publicly available and your role is relevant to our services, in accordance with Section 10(9) of Canada's Anti-Spam Legislation.
• APAC — Australia (Spam Act 2003): We rely on inferred consent for business-related outreach directed at professional email addresses, consistent with the Australian Spam Act 2003.
• APAC — Other Regions: We comply with applicable local regulations governing commercial electronic messaging in each jurisdiction we operate in.
• India (DPDP Act 2023): As an Indian entity, we acknowledge our obligations under the Digital Personal Data Protection Act 2023. Our outreach targets business professionals in a professional capacity; we do not process personal data beyond what is necessary for legitimate B2B communication, and we honor all withdrawal and erasure requests promptly.

What Data We Hold About You

The personal data we may hold in connection with cold outreach is limited to:

• Full name
• Business email address
• Job title and seniority level
• Company name and industry
• LinkedIn profile URL (where publicly available)

We do not collect or store sensitive personal data such as financial information, government IDs, or personal contact details unrelated to your professional role.

Third-Party Data Processors

To conduct our outreach, we use the following third-party platforms that may process your contact data on our behalf:

• Apollo.io — Prospecting, contact data sourcing, and email sequencing. Apollo.io is GDPR-compliant and maintains its own privacy policy at apollo.io/privacy-policy.

All third-party processors are bound by data processing agreements and are required to handle your data securely and in compliance with applicable law.

How We Use Your Data

Your data is used solely for the purpose of sending you relevant, professional outreach emails about our market research and consulting services. We do not use your data for advertising, profiling, automated decision-making, or any purpose unrelated to direct B2B communication. We do not sell, rent, or share your contact information with any third party beyond the processors listed above.

Data Retention

We retain your contact information only for as long as necessary to conduct our outreach activities, and no longer than 12 months from the date of first contact, unless you have engaged with us or entered into a business relationship. If you opt out at any time, your data is deleted or permanently suppressed from our outreach lists within 30 days.

Your Rights

Regardless of your location, you have the right to:

• Opt out of future emails at any time by replying "Unsubscribe" or "Remove"
• Access the personal data we hold about you
• Correct any inaccurate data
• Request deletion of your data from our records
• Restrict or object to processing (EU/EEA recipients — GDPR Articles 18 & 21)
• Withdraw consent at any time (India — DPDP Act 2023)
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at sales@pragmamarketresearch.com. We will respond within 30 days.

Regional Compliance Summary

Our outreach practices are designed to comply with the following regulations:

• USA: CAN-SPAM Act
• EU / EEA: General Data Protection Regulation (GDPR)
• Canada: Canada's Anti-Spam Legislation (CASL)
• Australia: Spam Act 2003
• India: Digital Personal Data Protection Act 2023 (DPDP)
• APAC (other): Applicable local electronic messaging and privacy laws

Contact & Data Queries

For any questions, opt-out requests, or data rights inquiries related to our outreach activities, please contact us at:

• Email: sales@pragmamarketresearch.com
• Phone: +1 425 380 5813
• Address: Pragma Market Research and Consulting, Pune, Maharashtra, India

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Website Privacy Policy

Overview

At Pragma Market Research and Consulting ("Pragma," "we," "us," or "our"), we are committed to safeguarding the privacy and personal information of our clients, website visitors, and all individuals who interact with our platforms. This Privacy Policy outlines how we collect, use, store, and protect your information when you engage with our website or services.

By accessing our website or using our services, you agree to the practices described in this policy. We encourage you to read it carefully.

Confidentiality of Research Services

The market intelligence and strategic research services provided by Pragma Market Research are delivered as confidential publications to a defined group of clients, in direct response to their specific requests. These services are intended exclusively for the client's internal business use and may not be shared, reproduced, or redistributed to third parties without prior written authorization from Pragma.

No portion of any report, analysis, or deliverable may be reproduced, stored in a retrieval system, or transmitted in any form — whether electronic, mechanical, photocopying, recording, or otherwise — without the express written permission of Pragma Market Research.

Third-Party Content

Pragma Market Research acts as a distributor for content created and supplied by third-party publishers. As such, we do not exercise editorial control over that content. Views, opinions, advice, or information expressed in such materials reflect those of the original authors and not of Pragma Market Research.

Information sourced from publishers may be based on interviews, surveys, or estimates and is therefore subject to change. Pragma Market Research does not assume liability for inaccuracies in third-party published content.

Data Security and Employee Obligations

All Pragma Market Research employees, vendors, and service providers are required to adhere strictly to this Privacy Policy. We conduct regular training and awareness programs to ensure that everyone who handles personal data on our behalf does so responsibly and in compliance with applicable data protection regulations.

Personal Information

We collect personal information such as your name, mailing address, phone number, and email address when you subscribe to our newsletter, submit an inquiry, or request information about our products and services through any channel.

Payment Details

Billing and payment information is collected securely at the time of purchase. This data is used solely to process your transaction and is handled in accordance with applicable data protection standards.

Usage And Purchase History

We collect and analyze your website interactions and purchasing history to improve our service delivery, provide relevant market recommendations, and better understand the research interests of our clients.

Cookies And Other Technical Or Site Function Data

Pragma Market Research uses cookies and related technologies to monitor website usage, measure the performance of specific pages and reports, and personalize your browsing experience. This data is aggregated and does not directly identify individual users.

Modifications and Updates

Pragma Market Research reserves the right to update, modify, or revise this Privacy Policy at any time. Any changes will be published on this page and will take effect immediately upon posting. We recommend reviewing this page periodically to stay informed of any updates. Your continued use of our website or services following any changes constitutes your acceptance of the revised policy.

Cancellation and Refund Policy

Due to the proprietary and confidential nature of our market research reports, Pragma Market Research operates under a strict No Return / No Cancellation policy once payment has been processed or a report has been delivered. We strongly advise all clients to review the complete report description, scope, and table of contents before placing an order. Should you have questions prior to purchase, our team is available at sales@pragmamarketresearch.com.

User Acknowledgement

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Pragma Market Research may revise this policy from time to time by posting an updated version on this page. We encourage you to check this page regularly to stay informed of any amendments.